Privacy Notice

Last updated: 12^th January 2026

G&D Creative Solutions Ltd (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This Privacy Notice explains how we collect, use, store, and protect your personal data when you visit or make a purchase from our website.

1. Who We Are

Company Name: G&D Creative Solutions Ltd
Company Number: 15155550
Registered Address:
25 Mayfly Way
Ardleigh
Colchester
CO7 7WX

Contact Email: services@gd-creativesolutions.co.uk

G&D Creative Solutions Ltd is not VAT registered at this time.

2. What Personal Data We Collect

We may collect and process the following personal data:

Information you provide to us

• Name
• Billing and delivery address
• Email address
• Telephone number
• Order details
• Custom printing information (such as text, logos, or artwork supplied by you)

Payment Information

• Payments are processed securely via third-party payment providers
• We do not store full card details

Website Usage Data

• IP address
• Browser type
• Pages visited
• Cookies and similar technologies

3. How We Use Your Personal Data

We use your data to:

• Process and fulfil orders
• Deliver products (including custom printed items)
• Communicate with you about your order
• Manage returns or faults
• Improve our website and services
• Comply with legal obligations

We do not sell your personal data to third parties.

4. Lawful Basis for Processing

Under UK GDPR, we process personal data based on the following lawful grounds:

• Contract – to fulfil your order
• Legal obligation – accounting and record-keeping
• Legitimate interests – improving our services and preventing misuse
• Consent – where required (e.g. marketing communications, cookies)

5. Custom Printing & User-Supplied Content

If you submit text, logos, or artwork for custom printing:

• You confirm you have the legal right to use the content
• We process this data solely to complete your order
• We are not responsible for copyright or trademark infringements in user-supplied designs

Custom artwork is stored only for as long as necessary to fulfil the order or handle queries.

6. Who We Share Your Data With

We may share your data with trusted third parties where necessary, including:

• Payment processors
• Delivery and courier services
• Printing and manufacturing partners
• Website hosting and IT service providers

All third parties are required to process your data securely and in accordance with UK GDPR.

7. How We Store and Protect Your Data

We take appropriate technical and organisational measures to protect your personal data, including:

• Secure systems and access controls
• Limited staff access to personal data
• Use of reputable service providers

We retain data only for as long as legally required or necessary for business purposes.

8. Your Data Protection Rights

You have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data (where applicable)
• Object to or restrict processing
• Withdraw consent at any time
• Lodge a complaint with the Information Commissioner’s Office (ICO)

ICO Website: https://www.ico.org.uk

9. Cookies

Our website uses cookies to improve functionality and user experience.
Full details are provided in our Cookie Policy, and you can manage your preferences via the cookie banner.

10. Complaints

If you have concerns about how we handle your personal data, please contact us first:

Complaints Email: complaints@gd-creativesolutions.co.uk

We aim to respond promptly and resolve any issues fairly.

11. Changes to This Privacy Notice

We may update this Privacy Notice from time to time. Any changes will be posted on this page with an updated revision date.